Do I need my own HighLevel account?
Yes. Each DIY purchase or installation is for one business and one HighLevel sub-account.
What access do I need to install a Snapshot or request RMS installation?
For DIY, you or your agency administrator needs the required Snapshot import and loading permissions. For an RMS installation, you provide the Snapshot import access plus limited, named installer access to the one licensed sub-account so RMS can map and test the setup. Never share your password. HighLevel's import guide
What does installation include?
Business-specific mapping and testing for one business and one HighLevel sub-account, plus minor adjustments within scope for 14 days. No turnaround time is guaranteed, and unlimited changes are not included.
Are phone, email, HighLevel, or AI costs included?
No. HighLevel, phone, email, AI, and other third-party service fees are separate.
How do I find my HighLevel Location ID?
For DIY checkout, open the intended sub-account, then go to Settings → Business Profile. Copy the 20-character Location ID exactly into checkout. Check that you selected the correct business before paying.
What if payment or DIY delivery is delayed?
Access is prepared only after Stripe confirms payment. Reopen your private purchase page if you still have it. If you closed checkout, entered an incorrect Location ID, or cannot access your purchase, email support@getrevenuemode.com from your purchase email with your Stripe receipt. Do not place a second order to resolve a delivery problem.
Can I buy one workflow and use it for multiple clients?
No. A purchase licenses the workflow to one business and one HighLevel sub-account. You may purchase additional licenses for additional businesses or sub-accounts.
Do I need prior workflow-building experience?
No. The DIY guide walks a first-time user through import, mapping, testing, and activation. RMS installation includes business-specific mapping and testing.
Will RMS need my password or customer data?
No password is needed. An RMS installation uses buyer-provided import access and limited, named installer access to the licensed sub-account. Do not send customer records with an inquiry.
Does RMS provide support?
DIY product, guide, and basic installation questions are supported by email at support@getrevenuemode.com. For a hands-on installation, use the request form to discuss fit and access.
Will RMS text me?
No. RMS sales and support communication are email-only. Some workflows can use your own properly configured HighLevel SMS number if you choose and have appropriate recipient consent.