Approved business FAQs
Configure native HighLevel Conversation AI around the business information and answers you approve.
RMS AI Front Desk · Installed for your business
Answer the question.
Capture the next step.
Give website visitors a place to ask about your business. HighLevel Conversation AI uses your approved FAQs, captures lead details, and passes appointment requests or questions to your team.
$997 one-time installation · Optional $147/month care · USD
A clear job for AI
Useful answers, with a route to a person.
Lead capture
Capture visitor details in your HighLevel CRM so your team has the information for the next step.
Human handover
Set up handover and follow-up tasks for questions or requests that need your team. Staff confirm appointment requests.
Straightforward pricing · USD
Installation first. Care if you need it.
AI Front Desk installation
$997 one-time
- One business location and one client-owned HighLevel sub-account
- Chat-widget installation on one existing website
- Approved FAQ configuration and CRM lead capture
- Appointment requests for your staff to confirm
- Human handover and follow-up task setup
- Business-specific setup, acceptance testing and a walkthrough
Optional
Monthly care
$147 / month
Up to one hour total per month for support and content changes.
Care is a separate, optional monthly service. It does not include unlimited support or a new website build.
Ask about care in your installation inquiry so the scope can be confirmed before you commit.
Your HighLevel subscription, AI usage and channel charges are separate. An inquiry is a fit and access check, not a checkout or a guaranteed start date.
Before we start
Built for the website you already have.
You need an existing website, a client-owned HighLevel account with the relevant Conversation AI access, and approved business information. We review website and account access requirements during the fit check.
Your team remains responsible for handling handovers and confirming appointment requests. AI can make mistakes; acceptance testing checks the agreed behavior for your business.
Outside this package
- New website builds or redesigns
- Voice AI or voice calling
- Confirmed automatic appointment booking
- Unlimited support or content changes
- Guaranteed revenue, lead volume or business results
From inquiry to handover
A setup you can review and understand.
- Check the fit.
Tell RMS about your website, business and the questions visitors ask. Confirm the agreed scope and access requirements.
- Approve the information.
Supply and approve your FAQs, lead-capture needs, appointment-request process and human handover instructions.
- Configure and test.
RMS sets up the widget and agreed HighLevel behavior, then runs business-specific acceptance tests.
- Review the walkthrough.
Understand what the setup does, what your staff still handle and how to request content changes.
Direct answers
AI Front Desk questions
Does it book confirmed appointments automatically?
No. This package captures appointment requests for your staff to confirm. Confirmed automatic booking is outside the scope.
Is this the same as AI Lead Intake?
No. AI Front Desk is a website conversation service. AI Lead Intake & Qualification classifies inquiries into qualified, human-review and nurture paths; the core classifier sends no customer messages.
Is HighLevel included?
No. You supply your own HighLevel account. The subscription, AI usage and channel charges are billed separately from RMS installation and optional care.
Can you build a new website with this?
This package installs a chat widget on one existing website for one business location and HighLevel sub-account. Website builds and redesigns are not included.
How much support does monthly care include?
Optional care is $147 USD per month and includes up to one hour total per month for support and content changes. It is not unlimited support.
What happens when a visitor needs a person?
The agreed setup includes human handover and follow-up tasks. Your staff remain responsible for responding and confirming any appointment requests.
Start with fit
Is AI Front Desk right for your business?
Share your website and what you want visitors to be able to ask. RMS will reply by email.