Terms of Service

Revenue Mode Systems LLC · Effective date: October 26, 2026

These Terms of Service ("Terms") govern your purchase and use of products and services from Revenue Mode Systems LLC ("Revenue Mode Systems," "RMS," "we," "us"), whether you buy through revenuemode.ai (our "Website") or through the HighLevel Marketplace (the "Marketplace"). By purchasing, installing, or using an RMS product or service, or by submitting a request on our Website, you agree to these Terms. If you are accepting for a business, you confirm you can bind that business. If you do not agree, do not purchase or use our products.

Our Privacy Policy explains how we handle personal information.

1. What we offer

• DIY HighLevel products — Snapshots, workflows, workflow packs, and related guides that you import and set up yourself in your own HighLevel account ("DIY Products").
• Marketplace apps — Snapshot apps we list on the HighLevel Marketplace, including white-label versions (together with DIY Products, the "Products").
• Scoped services — such as the RMS AI Front Desk installation, other RMS installations, the AI ads reporting setup, and the optional monthly care plan ("Services"). Each Service is limited to the scope shown on the page or in the written quote or inquiry where it is offered.
• Free website review — a review we perform in response to a request you submit on the Website.

Product descriptions, scope, and prices are shown where each item is offered. In a conflict between these Terms and a product page, the more specific product page controls for that item's scope and price.

2. Orders, payment, and delivery

Website purchases. Payments on the Website are processed by Stripe. We do not store full card numbers. Prices are in U.S. dollars unless stated. DIY Products are delivered only after Stripe confirms payment, through a location-restricted HighLevel install link tied to the HighLevel Location ID you enter at checkout. You are responsible for entering the correct Location ID and for having (or having your agency administrator hold) the permissions needed to import and load Snapshots into that account. If payment is pending or delivery is delayed, do not place a second order; email support@getrevenuemode.com from your purchase email with your Stripe receipt.

Marketplace purchases. Purchases made through the Marketplace are billed, processed, and delivered by HighLevel under HighLevel's Marketplace terms and policies. HighLevel is the seller of record for payment processing; RMS licenses the Product to you as described in Section 4. We do not receive your payment card details.

Taxes and third-party fees. Prices exclude applicable taxes unless stated. HighLevel subscription fees, phone, email, SMS, AI/usage, ad spend, and other third-party fees are separate and are your responsibility.

3. DIY products, installation, and no consulting

DIY Products are self-guided digital systems. Unless you have separately purchased an RMS installation, a Product purchase does not include consulting, implementation, strategy, custom development, account management, or ongoing management of your HighLevel account. We provide the Product, its guide or listing documentation, and email support for product, guide, and basic installation questions at support@getrevenuemode.com. We do not guarantee any turnaround time, results, lead volume, bookings, or revenue.

RMS installations. An RMS installation is limited to the business and HighLevel sub-account(s) named in the order and includes, as stated on the page where it is sold, business-specific mapping and testing using buyer-provided Snapshot import access and limited, named installer access, plus minor in-scope adjustments for 14 days after delivery. It does not include unlimited changes, website design or build, voice calling, or confirmed appointment booking unless the offer says otherwise. Never share your password; use HighLevel's permissioned access. Do not send customer records with an inquiry.

Optional monthly care. Where offered (for example, with AI Front Desk), care covers up to the support and content-change time stated in the offer. It renews monthly until cancelled. You may cancel at any time by emailing support@getrevenuemode.com before the next renewal date; cancellation takes effect at the end of the current billing period and fees already paid for that period are not refunded. Unused care time does not roll over.

4. License

Grant. Subject to these Terms and payment in full, RMS grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to import, install, configure, and use the purchased Product within the scope of your purchase, for your own business operations and the operations of the client businesses described below.

Scope of a purchase.

• Website DIY purchases: one business and one HighLevel sub-account (the Location ID entered at checkout). You may buy additional licenses for additional businesses or sub-accounts.
• Marketplace purchases: the installation scope shown on the Marketplace listing and permitted by the HighLevel install flow (for example, an Agency-level purchase or a single Sub-Account purchase, and any additional sub-accounts that the listing's bulk-install setting allows). A purchasing agency may install the Product into sub-accounts it controls for its own client businesses and may charge those clients for its own setup, services, and subscriptions. What the agency may not do is resell the Product itself (see below).
• White-label Products: described in Section 5.

Restrictions. Except as expressly permitted above, you may not: (a) resell, redistribute, republish, rebrand, sublicense, lease, or share the Product, its Snapshot, workflows, templates, prompts, copy, or documentation as a template, Snapshot, product, or bundle, whether free or paid; (b) share install links or access with anyone outside the licensed business or agency scope; (c) list the Product on any marketplace, template library, or community; (d) use the Product to build a competing product for sale; or (e) remove ownership notices. You may adapt the installed workflows inside the licensed account(s) for your own and your clients' use.

Ownership. RMS and its licensors own all rights in the Products, including the Snapshots, workflow logic, prompts, copy, documentation, and branding. No ownership is transferred. You own your own data, contacts, content, and the business results you create with the Products.

Feedback. If you give us suggestions, you grant us a free, perpetual license to use them without obligation.

5. White-label Products

Where we sell a white-label Product (for example, the Revenue Mode Operating Platform), the license in Section 4 is expanded only as follows: you may remove or replace RMS branding inside the installed assets and present the installed system to your own clients under your own brand, as part of services you deliver to them. You still may not resell, redistribute, or republish the Snapshot or its contents as a standalone product, template, or Snapshot, and you may not claim to have authored the underlying Product for the purpose of selling the Product itself. White-label rights are non-exclusive and do not include any RMS trademark license beyond what is shown in the listing. We may withdraw white-label rights for breach of these Terms.

6. Your responsibilities

You are solely responsible for how you configure and use the Products, including:

• Messaging and marketing law. Compliance with the Telephone Consumer Protection Act (TCPA), carrier and A2P 10DLC registration and campaign requirements, toll-free verification, CAN-SPAM, state telemarketing and quiet-hours laws, and any other law governing calls, texts, and emails you send. You must obtain and keep the consent required for every call, text, and email your workflows send, honor opt-outs (such as STOP), and keep accurate records. Nothing in a Product or in our materials is legal advice or a guarantee of compliance.
• Customer-facing automation. Reviewing and testing all workflows, messages, and AI behavior before turning them on; confirming that approved business information is accurate; and monitoring live automation.
• Health and other sensitive data. The Products and Services are not designed or offered for use with protected health information (PHI) and are not covered by a business associate agreement (HIPAA) unless we agree otherwise in a separate signed agreement. Do not use them to store or process PHI, payment card numbers, government IDs, or other regulated sensitive data. If you are in a regulated industry, you are responsible for confirming the Products are suitable for you.
• Your accounts and fees. Maintaining your HighLevel and other third-party accounts, subscriptions, permissions, and billing, and keeping your credentials secure.
• Your content and customers. Having the right to use the content, contact data, and business information you load into your accounts, and giving your customers any required notices.

7. AI features

Some Products use HighLevel's Conversation AI, Workflow AI, or other AI features. AI output can be inaccurate, incomplete, or inappropriate. You are responsible for reviewing AI configuration, approved FAQs, and handover rules, and for human oversight of customer-facing AI. AI and usage charges are billed by the provider (for example, HighLevel) and are separate from our prices.

8. Third-party platforms

The Products run on and depend on third-party platforms, including HighLevel (and its Marketplace), Twilio and other telephony and email carriers, Stripe, Google, and Meta. We do not control those platforms and are not responsible for their availability, features, pricing, policy changes, outages, or acts. Your use of them is governed by their own terms. A third-party change may require you to update or reconfigure a Product, and we are not obliged to provide updates beyond what the Product listing states.

9. Refunds

Website purchases. Because DIY access is delivered digitally, purchases are final after delivery except where required by law or when RMS cannot provide the purchased product after reasonable support efforts. If you believe you were charged in error or cannot access your purchase, email support@getrevenuemode.com from your purchase email with your Stripe receipt and we will work with you first.

Installations. RMS installations include minor in-scope adjustments for 14 days after delivery. These are corrections within the stated scope; they are not a refund window and do not include unlimited changes.

Marketplace purchases. Refund requests for Marketplace purchases follow HighLevel's Marketplace refund and billing process, because HighLevel processes the payment. You may also contact us at support@getrevenuemode.com and we will cooperate with HighLevel on a legitimate request.

Chargebacks. Please contact us before disputing a charge so we can resolve it. We may suspend access to a Product while a dispute is open.

10. Acceptable use

You may not use the Products or Services to break the law; to send spam or unconsented messages; to harass, deceive, or defraud; to infringe others' rights; to interfere with or reverse engineer our systems or the platforms they run on; or to violate HighLevel's, Twilio's, or any carrier's acceptable-use policy. We may suspend or end access and revoke the license if you do.

11. Disclaimers

THE PRODUCTS AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, RMS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PRODUCTS WILL BE ERROR-FREE, UNINTERRUPTED, COMPATIBLE WITH EVERY ACCOUNT CONFIGURATION, OR COMPLIANT WITH ANY LAW AS YOU USE THEM, OR THAT THEY WILL PRODUCE ANY BUSINESS RESULT. We provide no legal, tax, compliance, or medical advice.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, RMS AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, LEADS, DATA, OR GOODWILL, OR FOR ANY FINES, STATUTORY DAMAGES, OR CLAIMS ARISING FROM MESSAGES OR CALLS SENT THROUGH YOUR ACCOUNTS, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO A PRODUCT OR SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID FOR THAT PRODUCT OR SERVICE IN THE 12 MONTHS BEFORE THE CLAIM AROSE. Some jurisdictions do not allow certain limits, so parts of this section may not apply to you.

13. Indemnification

You will defend and indemnify RMS against third-party claims, and related losses and reasonable costs, arising from your content, your messages, calls, and marketing, your customers' data, your breach of these Terms, or your violation of law or third-party rights in connection with your use of a Product.

14. Suspension and termination

You may stop using a Product at any time. We may suspend or terminate access and the license for breach of these Terms, non-payment, or misuse. Sections that by nature should survive (including ownership, restrictions, disclaimers, liability limits, indemnification, and governing law) survive termination. Termination does not entitle you to a refund except as stated in Section 9.

15. Changes

We may update these Terms or our products' scope from time to time. The "Effective date" above shows the latest version. Material changes apply to purchases made after the effective date; for ongoing monthly services, they apply from your next renewal. Continued use after a change means you accept it.

16. Governing law and disputes

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules. Before filing a claim, you agree to email support@getrevenuemode.com and give us 30 days to try to resolve the issue informally. Any dispute that is not resolved will be brought exclusively in the state or federal courts located in Texas, and you consent to their jurisdiction, except that either party may seek injunctive relief to protect intellectual property in any competent court.

17. General

These Terms, together with the product page or order for your purchase and our Privacy Policy, are the entire agreement between you and RMS about its subject matter. If a provision is unenforceable, the rest remains in effect. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale of our business. Our failure to enforce a provision is not a waiver. Notices to you may be sent to the email on your order or Marketplace install.

18. Contact

Revenue Mode Systems LLC
Email: support@getrevenuemode.com
Phone: 1-855-350-4665
Website: revenuemode.ai